Alegria Montalvo humanitarian project
Below is Alegria Montalvo, the daughter of Mic Montalvo. Mic is our Director of Business Development. We are all proud of Alegria and her involvement with this humanitarian project. Congratulations Alegria and thank you!
Hello! It is with great joy that I announce having been selected to participate in an immersion public health externship this summer in Arequipa, Peru, through NAU’s dental hygiene program. I will go and provide dental services to people in need from June 17th-July 1st. Given the opportunity to improve the lives of individuals and alleviate suffering of a population makes me feel incredibly lucky. I feel very fortunate because this is exactly the reason why I chose this profession in the first place. We will be providing services to people who may have never gotten to experience dental care because of their lack of resources and access to healthcare. We will be giving cleanings and educating them on the importance of oral health every day for two weeks. Not only is this an opportunity to improve the lives of individuals, but it will also allow me to gain firsthand knowledge and experience as a clinician. I will learn new clinical skills while becoming more culturally competent. I will be attending Spanish classes that will teach me medical terminology which is typically not easily translated, creating a language barrier between clinicians and patients. Having this experience will make me become a stronger dental hygienist, making my future in the medical field more effective in the battle for prevention of disease and the reduction of suffering. I am so grateful for this chance to improve the lives of underserved populations, however, along with it, I am responsible for the cost of the program. The program is about $2,800 which does NOT include plane tickets (estimated cost: $1,000). Being a college student that also works part time, I am fundraising to assuage the costs. I can assure you that I will be going regardless if I’m able to reach my goal or not, but any donation of any size helps to support my mission for positive change! I’m confident that this externship will be another effort to aid in the health of populations at mass. I will be posting pictures after my trip for those who make donations so you can see how your efforts will have contributed to the lives of others. Thank you so much for reading and I appreciate any help you can give. Your support, kindness and encouragement is not unnoticed.
Fastest Response Time in the Business
Most security companies take up to one, two, or even three hours to respond to a call. Our response time on average is 15 minutes. We track it religiously and post our response times on our website. Most other companies can’t tell you what their actual response times are because they don’t measure it!
Average Response Times
Average response call at SCV: 17 minutes
Average response call at SFV: 21 minutes
Total company response time: 20 minutes
On-Site Officers (Sentry)
Many security companies cite the extensive training and background checks that their officers undergo. Golden West Security goes further by conducting thorough monitoring and tracking of officer performance. Our officers are accountable to a Field Supervisor. GPS tracking and our 24/7 Dispatch Center, provides us with 100% visibility of our security officers.
The Golden Safety Standard
From 2015-2016, our loss ratio went from 148% previous year to 8% current year. Our new Broker Hayes was instrumental in helping us to achieve these numbers.
Our claims went from a total of 13 to 5 which is a 62% reduction.
ICW has indicated that they rarely if ever have seen a loss ratio go from 148% to 8%
Well done to the Golden West Team, safety is our number one priority!