Fastest Response Time in the Business
Most Security companies take up to one, two, or even three hours to respond to a call. Our response time on average is 15 minutes. We track it religiously and post our response times on our website. Most other companies can’t tell you what their actual response times are because they don’t measure it!
Golden West Security provides quick alarm response to individuals, businesses, and corporations, as well as dozens of private alarm companies who contract our services. Alarm response not only deters or prevents criminal activity; it helps avoid the possibility of paying substantial fees to law enforcement for false alarm violations.
On-call response is patrol response on an on-call basis only. This provides affordable and effective coverage for commercial or residential accounts. We use GPS tracking and radio communication to stay in touch with our control center and with patrol officers, ensuring that the patrol car closest to your home or business is dispatched immediately, saving valuable time.
Patrols may be random or dedicated inspections of your business or residential property. Patrol officers file detailed reports with management after each patrol, ensuring that we are aware of any incidents and that we can continually improve our services. The very presence of security patrols provides a deterrent to crime. Patrol officers are able to perform specific duties at your location, including building lock-ups, checking pool areas after hours, parking enforcement, and more.
On-Site Officers (Sentry)
On-Site officers are highly trained and able to respond to a variety of critical situations. Additionally, on-site officers have the backing of multiple patrol units in the field, should additional back-up be needed. Supervisors in the field check in with on-site officers regularly to ensure your safety (as well as that of the on-site officers). On-site officers may be assigned to a stationary post and/or foot patrol, according to your specific requirements.
Many Security companies cite the extensive training and background checks that their officers undergo. Golden West Security goes further by conducting thorough monitoring and tracking of officer performance. Our officers are accountable to a Field Supervisor. GPS tracking and our 24/7 Dispatch Center, provides us with 100% visibility of our security officers.
Golden West Security is always available and ready to help you 24 Hours a Day. No Voicemail. No answering machines. No elaborate voice menu systems. At Golden West Security, someone answers the phone every time you call.
Extensive Liability Coverage
Golden West Security carries $3,000,000 in general liability insurance, $1,000,000 in auto insurance, and $1,000,000 in workers compensation. In addition to this, the customer is named as “Additional Insured” at no cost to you. We’re protected – and you’re protected.
Different Approach to Sales
We believe that our job is not to sell you what we want to sell, but to listen to what your needs are. Every case, every customer, every situation is unique – so we create a custom solution that fits your specific needs.
Reducing Costs – Even After the Sale
We always explore ways to save you money when we submit our proposal. We examine ways to increase efficiency and reduce costs, even after the sale has been made, so that we can pass those savings on to you.
Golden West Security has over 40 years of experience providing security to the community. We have learned what works – and what doesn’t. You can benefit from that experience and feel secure based upon our reputation and commitment to putting the customer first.