Golden West receives safety award
Safety is our number one core value. We are uncompromising in our commitment to the health and safety of our employees.
Safety is the responsibility of all employees, including both top management and the individual security officer. Everyone is responsible for achieving zero accidents/injuries resulting in a SAFE day, a SAFE tomorrow, a SAFE year, and a SAFE career. It is the policy of Golden West to maintain a safe and healthy workplace for all employees in compliance with all applicable laws and regulations.
Pictured above is our ICW insurance rep (Wisith Jiengwattana) recognizing Safety achievement in the past year. We are Proud of all our employees and Thank them, not only for their hard work, but their focus and attention to Safety!! Wisith, Thank you for all your support, encouragement, and training !! Thank you, and welcome to 2020.
Fastest Response Time in the Business
Most security companies take up to one, two, or even three hours to respond to a call. Our response time on average is 15 minutes. We track it religiously and post our response times on our website. Most other companies can’t tell you what their actual response times are because they don’t measure it!
Average Response Times
Average response call at SCV: 17 minutes
Average response call at SFV: 21 minutes
Total company response time: 20 minutes
On-Site Officers (Sentry)
Many security companies cite the extensive training and background checks that their officers undergo. Golden West Security goes further by conducting thorough monitoring and tracking of officer performance. Our officers are accountable to a Field Supervisor. GPS tracking and our 24/7 Dispatch Center, provides us with 100% visibility of our security officers.
The Golden Safety Standard
From 2015-2016, our loss ratio went from 148% previous year to 8% current year. Our new Broker Hayes was instrumental in helping us to achieve these numbers.
Our claims went from a total of 13 to 5 which is a 62% reduction.
ICW has indicated that they rarely if ever have seen a loss ratio go from 148% to 8%
Well done to the Golden West Team, safety is our number one priority!